Collaboration

Last December at Collaboration Summit we showed how you can integrate desk phones with Cisco Spark. One of the features we demoed was the ability to register a desk phone using a mobile phone generated QR code. This is an incredibly useful and important feature–and a great for an on-stage demo…

I grew up playing the violin. My teacher always asked “If you can’t hum the melody for the song you’re playing, how can you expect to play the song well?” I’ve found that the same goes for the business world. If you don’t innately understand the products you’re selling, you can’t be completely succe…

Today I’m pleased to announce general availability of Cisco’s next-generation software for contact centers operating in the age of digitization. This release establishes a platform offering a Connected Digital Experience. As a result, companies can deliver contextual, continuous, and cap…

Think your meetings are havens of productivity, team engagement, and collaboration? Consider this: 70% of employees admit to multitasking during meetings, according to Interaction Associates. We’d like to think that our meetings succeed in moving our projects, and our business, forward. But unfocuse…

It’s hard to believe that we’ve had the modern smartphone – pioneered by the Apple iPhone of course – for only 9 years. Just nine years! Does anyone remember how they lived before smartphones? Personally, I cannot live without my iPhone. I depend on it for maps and navigation. I don’t even know how…

Organizations differ — often radically — in the kind of collaboration solutions they need. And the solution today needs to be flexible to adapt to what comes tomorrow. Agility in technology is key to agile business. Your organization’s IT customization levels evolve. It’s not just about bringing in…

Staying ahead in today’s competitive markets requires a lot more than improving efficiency of existing organizational processes. It requires a smooth continuum of market intelligence, plus a distributed ability to analyze and act upon it. Above all, this must become the always-on new normal. It’s th…

How many of us know someone in the armed forces? Probably a few, but not many (I know I hadn’t before meeting my husband back in 2000). How many know someone musical, perhaps in a band? I expect this may get a few more head nods than my first question, but still not many. My first post introduced yo…

A perfect storm has been brewing over the last decade and a half. A work day today is not what it was even as recently as at the turn of the century. We’ve experienced a fast pace of growth, technology innovations, and the blurring of lines between work and personal time. Focus on What, Not Where Th…