Collaboration

If there’s one thing I can say about the Collaboration Technology Group (CTG), it’s that no one ever seems to sit still. There’s always something new coming along, in the works, and on the roadmap. And with multiple product areas coming together within CTG, it may sometimes feel like a blizzard. On…

Technology is changing the face of business as we know it. The old guard is on its way out. That’s not particularly shocking news. But over the next five years, digital disruption will displace 4 of the top 10 incumbent industry leaders for any given industry according to The Global Center for Digit…

Regardless of where you are in adopting collaboration technologies, we’re focused on delivering what works best for your needs. Since starting with VoIP, we’ve expanded our portfolio’s depth and breadth. We continue to lead in the enterprise voice space, with a worldwide market share of 39%, b…

We did it again! Gartner recently published its annual Magic Quadrant for Contact Center Infrastructure, Worldwide report. And for the fifth year in a row, Cisco is positioned highest in “Ability to Execute.” Gartner bases Ability to Execute on several criteria, including the breadth, qu…

My first InfoComm experience proved to be quite insightful, especially regarding the 100+ degree days we faced in Las Vegas! As a booth tour guide, it was interesting to see the parts of the Cisco booth that gained the most attraction. Here are some of my observations from the show: Integrators Prov…

My role has always involved connecting with external partners and suppliers. Not knowing what platforms they used for video conferencing created a challenge, and often resulted in using an audio-only bridge. This meant I couldn’t see the people I was meeting with, and there was no opportunity to sha…

A recent study analyzed more than 100 million emails and 60 million calendar entries from a 100,000-employee company over three months. The results are interesting. When two people were in the same business unit, function, and office, they interacted 1,000 times more often than two people in otherwi…

Fun at work? For me, it’s making stuff customers need. I admit that I have long been a skeptic of the “Fun at Work” movement. It’s not that I don’t like to have fun at work, but “the movement” seemed so shamelessly upbeat and forced. This fun was not natural for me. I was vigorously nodding my head…

Did you know that 37% of the average employee time is spent in meetings, according to the National Statistics Council?  No matter what you call it – powwow, touch base, huddle up, kick off, walkthrough or update – a meeting is people getting together to share ideas and get things done. It’s just a m…