Collaboration

Small customer-care teams often have limited budgets and minimal IT support. Existing customer care solutions are typically too expensive and complex for their needs. Lacking IT’s attention and support, smaller teams often create their own “shadow” solutions by buying online. But many di…

In today’s episode, I cover a few of the day’s panel discussions and provide an overview of the latest Cisco product announcements. There’s nothing like waking up with the alligators in Orlando. Actually, from the look of the little guys here at the Gaylord Palms, I was far more alert than the…

The magic that started with Cisco Spark Board continues. The Cisco Spark Room Kit and Cisco Spark Room Kit Plus are the newest additions to the Cisco Spark portfolio, which aims to revolutionize the meeting room. We’ve packed innovations into each of the Room Kit options. All you need to do is to ad…

I’m really excited for next week’s Enterprise Connect in Orlando. Why? Because this show is so focused on what matters most to us: Collaboration. We’re looking forward to having you experience our latest products in our demo area. Because it is all about the experience with us. I find that more than…

For those of you who know me, you know that I’ve dedicated much of my career to the development of Internet standards. The Session Initiation Protocol – RFC 3261 (SIP) was part of joint research I did with Professor Henning Schrulzrinne at Columbia University beginning in 1995. And after 20 years, S…

I was just in Austin, Texas, at SXSW. While there, I spoke at Cisco Spark Haus about the Cisco design language – and how magic happens when California meets Norway. I’m often asked about our approach, so I thought I’d share some of my Texas conversation. The baseline question I get is: What do…

Last week we shared a video and guest post from Cecilie Sindum, co-founder of Denmark’s Orthodox Design. She writes about how her small, family-run homeware design startup is using Cisco Spark to grow its business. Stories like these play a large part in how we design our products. And we get them f…

We’re in the business of creating tools and technology for collaboration. Everything we do is focused on making it easier for teams to work together and “get stuff done.” But putting the best tools in place isn’t going to create teamwork from thin air. If your organizational culture doesn’t actually…

  This post comes from Cecilie Sindum, a co-founder of Orthodox Design. Based in Denmark, Orthodox Design is a homeware interior design studio for which she is also the creative director. space “If you wait for the perfect moment when all is safe and assured, it may never arrive. Mountains w…