unified communications

I had the pleasure of attending my first Cisco Live event in Orlando last month. There, my Cisco colleague Andy Johnston and I shared an overview of the cloud unified communications market to a standing-room‑only audience. We described how the combined strength of the Cisco and BroadSoft calling por…

BroadSoft is delighted to be participating in this year’s Cisco Collaboration Summit as a new member of the Cisco family. I’m personally thrilled to be joining along with other BroadSoft colleagues, including our co-founders Mike Tessler and Scott Hoffpauir. We’re looking forward to meeting with Cis…

There’s no doubt about it. The Internet of Things (IoT) is changing everything. How we work. How we communicate. Even how we play. Millions and millions of people around the world are benefiting. But what about our family pets? Best estimates put the pet dog population at more than 525 million Braz…

The cloud revolution race is on! With Unified Cloud Hosted Solutions growing at an alarming rate of 33% each year, it has become close to a $28 billion a year business and continues to grow. The marketplace for communications is shifting to multi-modal interactions; with voice, video, messaging and…

There’s an adage that goes “Out with the old; in with the new.” In the world of IT, that clearly fits. Our industry is constantly innovating, and there is always a shiny new object to catch the interest of the IT staff. Unified communications are certainly a part of that IT innovation trend. From th…

Digitization, workplace transformation, investment protection. These are all top-of-mind subjects that come up in my conversations. Many of you are currently evaluating your collaboration strategies and thinking about how to evolve your unified communications solutions. There’s no doubt that the UC…

It all started harmlessly enough. A pleasant sounding ping on her phone and a quick check of her email. But it then quickly descended into a weekend of worry. For people in both the public and private sector, cyber attack has become a potentially life-altering and seemingly unstoppable threat that i…

Let’s face it. Taking on a major technology migration can be a complete headache. There are so many risks involved—not the least your reputation and job security. If you are concerned about your vendor’s future, your headache may have turned into a migraine as you ponder migrating to a new collabora…

Making a major business technology purchase isn’t something you can take lightly. And I don’t know anyone who would. It’s not the same as buying a new TV or a new phone. Those usually aren’t impulse decisions. You’ve done your research. But if it’s not what you want, you can quickly unplug the TV an…