broadsoft
Inspired by the Future of Tech
Having been in tech for decades, with quite a few interesting and successful projects completed throughout my career, nothing has given me more satisfaction than the creation of a Natural Language Processing (NLP) Chatbot during a mentorship opportunity with high school students from local Italian s…
Cisco Unveils “What’s Next” at Connections 2018
In my last blog, I told you we would have lots of exciting announcements at Connections 2018. Well, I’m happy to share some of the highlights of today’s exciting news with you. Strong execution The past year has been very strong. We remained focused on execution and business results even as we work…
Cisco Redefines Unified Communications as a Service
A little over a year ago, I went to a Cisco board meeting. I was presenting a proposal to acquire BroadSoft for a sum of approximately USD $1.9B. In the meeting, Cisco board members combed through the detail of my presentation. As you would expect, they asked a lot of questions, as part of our stand…
Cisco at the India Mobile Congress 2018: Innovation Takes Center Stage
New Digital Horizons. Connect. Create. Innovate. #CiscoIMC2018: This week I’m excited to be a part of India Mobile Congress, one of the world’s biggest, most prestigious shows on all things mobile and beyond. India Mobile Congress 2018 promises to be the gathering place for top-of-mind topics such a…
5 Reasons Cloud UC and BroadSoft Are Top of Mind
I had the pleasure of attending my first Cisco Live event in Orlando last month. There, my Cisco colleague Andy Johnston and I shared an overview of the cloud unified communications market to a standing-room‑only audience. We described how the combined strength of the Cisco and BroadSoft calling por…
The Customer Journey Is the Destination
Many lead singers of classic rock bands can no longer hit the notes of their youth. Enter the cottage industry of sound-alikes. Lou Gramm of Foreigner has given way to Kelly Hanson. Jason Scheff replaced Peter Certera of Chicago. Perhaps the best example is Arnel Pineda, who replaced Steve Perry in…
BroadSoft, Now Part of Cisco, Enhances Cloud Calling Portfolio
BroadSoft is delighted to be participating in this year’s Cisco Collaboration Summit as a new member of the Cisco family. I’m personally thrilled to be joining along with other BroadSoft colleagues, including our co-founders Mike Tessler and Scott Hoffpauir. We’re looking forward to meeting with Cis…
Cisco Evolved Services Platform: OPEN for business
In the announcement of the Cisco Evolved Services Platform last week, we not only highlighted our initial service offers in mobility and video and the business benefits it enables, but also that it was open, extensible and elastic. Openness is critical for providers by nature of the fact that their…