phone

Now that US tax day is over, we in the wireless field can get back to focusing on P1: optimizing and maintaining network performance. Keeping your network in good shape is like gardening: if you don’t pull out the weeds, it’ll never look as good as it could. My friend Jim Florwick detailed the gory…

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.…

There is no turning back from the mobile trend. With more devices comes the insatiable hunger for bandwidth. After devices are connected to the network, IT must make sure each is secured and provisioned. Creativity is needed to handle these high-density environments and enforce proper policies for m…

Now when I’m talking about safekeeping a mobile device, I’m not saying don’t use your Kindle by the pool or let your toddler play on the iPad while eating ice cream. These are dangerous things to be doing with a gadget, but today I want to focus more on the data within that device,…

What will phones in the future look like?  If our experience at Cisco is any guide, there will be more and more phones, and they will look like almost anything. They will all have two things in common:  they will all bring people together – and they will do it with voice and video.  Always video. Th…