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Customer Experience, when boiled down to its essence, flows from the thoughtfulness and care taken by the vendor in serving you, the Customer. This thoughtfulness is often demonstrated through the human element in live interactions as well as in the care given to the buying experience itself. Small,…

Between divided and united, there’s a bridge. Between being left out and welcomed in, there’s a bridge. Between a narrow definition of diversity and full spectrum diversity, there’s a bridge. Between benefiting some and benefiting everyone, there’s a bridge. Between people and communities in need an…

While some of you know me as a steward of our corporate social responsibility (CSR) efforts, my history with Cisco goes back much further to my first role in business development. How, you might ask, did my journey take me from business development to where I am today? Working at one of the world’s…

In July at Google Cloud Next ’18, we announced the Cisco & Google Cloud Challenge, to give our developers and partners a window into the possibilities for building hybrid cloud applications. Hybrid cloud opens up an entirely new world that combines the edge, the private cloud, and the public clo…

Cisco has been bullish in investing in innovative IoT companies. From self-driving cars to drones, Cisco has invested in over 25 companies in IoT across the globe. In Europe, Cisco Investments has been one of the most active corporate venture capital funds in the past five years. Earlier this year,…

There’s been a fundamental shift in the technology industry over past 3-4 years with “applications and software-defined everything” dominating IT philosophy. The market continues to move towards a cloud native environment where developers and IT leads are looking for agility in application developme…

  “If you can not measure it, you can not improve it” — Lord Kelvin The field of machine learning is progressing at a break-neck speed and new algorithms and techniques as well as performance improvements are being published at such a high frequency that it is impractical to…

The U.S. Department of Defense (DoD) has approved the Cisco Certified Network Associate (CCNA) Cyber Ops certification program for anyone who works in a Cyber Security Service Provider (CSSP) analyst or incident responder role. Cybersecurity provides the critical foundation organizations require to…

Interest in data privacy has never been higher on the heels of the EU’s General Data Protection Regulation (GDPR) and a constant rash of serious data privacy breaches making the news. The trend will continue, and it’s important for everyone to understand that the lens through which we view data priv…