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December 14, 2018

PARTNER

Transformation is the New Normal

As a partner, you may view digital transformation (DX) as an overused term, but don’t mistake that for lack of opportunity or impact in the real world. Monies spent on DX initiatives are significant and the impact of this trend is profound – for your customers and your own business. Not to put…

April 25, 2018

PERSPECTIVES

Navigating the Digital Age with Services Partners

Cisco has been delivering services to our customers for over 30 years. As part of the Services organization for nearly two decades, I’ve had the opportunity to help Cisco evolve with every major technology transition and global economic inflection point. Along the way, my focus has always been on cu…

March 27, 2018

CUSTOMER EXPERIENCE

Services are evolving. How about your expectations?

As an IT leader, you’re in an interesting position. If you’re an optimist, you might say you’ve never had a greater opportunity to lead your business to growth. If you’re a pessimist, well — how on earth are you supposed to deliver what your Board is asking for with the resources you have available?…

August 9, 2017

HEALTHCARE

The future of healthcare—it’s in your hands

Imagine your hospital or clinic. Clinicians seamlessly engage with patients and care teams on mobile devices in a highly secure environment, expanding their reach within the facility and around the world. Wi-Fi and sensors securely connect the hospital to a cohesive data infrastructure that dramatic…

June 14, 2017

HEALTHCARE

Enemy at the gates: Cybersecurity across the continuum of care

Healthcare is the number-one industry targeted by cyber attackers. The average cost of a healthcare data breach is $355 per record—more than double the cost for other industries.[1] With nearly 16.5 million healthcare records exposed in the U.S. in 2016 alone, the economic impact of cyber attacks is…

December 21, 2016

PARTNER

Customer Success in 2017: Three Resolutions You Can’t Afford to Break

Over the last year, more than 4,000 people from our partner community attended a Customer Success Talk webinar and joined us on a journey to create customers for life. In addition to sharing practice-building tips and tools, the series has also served as a way to gauge where we all are on the path t…

December 19, 2016

SP360: SERVICE PROVIDER

Are you ready for 5G xHaul?

If you’ve been following Mobility you’ve probably read a blog or browsed a website touting the importance of the transformation to 5G. Research 5G a bit further and you’re likely to find volumes of information about the evolution of the radio access network (RAN) and exciting possibilities with virt…