collaboration

February 4, 2013

EXECUTIVE PLATFORM

Gen-I Introduces ReadyCloud Collaboration based on Cisco HCS to enable New Zealand Businesses to Harness the Benefits of …

Cisco Gold Certified Partner Gen-i today announced the launch of ReadyCloud Collaboration, a hosted collaboration-as-a-service solution based on Cisco’s globally recognised Hosted Collaboration Solution (HCS) platform. ReadyCloud Collaboration will bring together Cisco’s international strength and G…

January 31, 2013

FINANCIAL SERVICES

Customer Loyalty is the Ultimate Goal, Not Just Satisfaction

Money is tight. Everyone wants to feel as if they are getting the most out of every dollar spent.  While brand perception and trust are vital, many insurers have refined their customer satisfaction focus to now pursue and measure customer loyalty. Like many other industries, the insurance industry i…

January 30, 2013

EXECUTIVE PLATFORM

Managing #Cloud-Based #Collaboration IT Solutions

Cloud-based collaboration IT solutions are a hot topic among my peers – with questions such as how do you make the transition to cloud, what solutions do you host in the cloud, how do you address security, and how do you manage legacy systems on premises in tandem with cloud solutions? These are jus…

January 29, 2013

FINANCIAL SERVICES

The Evolution of Immersive Video in the Retail Bank Branch

Increasingly over the past several months, I have been working with more and more retail banking clients. A common theme has emerged during these discussions that centers on video and collaboration in the branch. The top of mind question is, “how are banks using video in the branch to grow top line…

January 28, 2013

DIGITAL TRANSFORMATION

The Internet of Everything Has Begun

When most people think of their early experiences with the internet, the memory comes with a sound: the scratchy noise of a dial-up modem. What a long way we’ve come. We have gone from clumsy desktop computing to a world of mobile computing with smartphones, laptops, and tablets. Businesses can inte…

January 28, 2013

DIGITAL AND SOCIAL

Happy Community Manager Appreciation Day: Recognizing the Dedication of Our Community Managers

It’s that time of year again when we recognize and celebrate the work of so many unsung heroes, the Community Managers. Community Manager Appreciation Day is celebrated globally on the 4th Monday of January and was started back in 2010 by Jeremiah Owyang. I joined the Cisco Global Social Media…

January 25, 2013

EXECUTIVE PLATFORM

Telepresence and the Treadmill: This Is Not Your Father’s Office

Cisco’s been ahead of the curve for years when it comes to technology and flexibility in the workplace, now the company is taking it to a new level when it comes to connected workspaces. Just step into Building Eight on Cisco’s main campus in San Jose and you’ll see what we mean. You’ll be greeted b…

January 23, 2013

SMALL BUSINESS

Cisco’s New SMB Business Portfolio – Essential Tools for Secure Productivity

A key trait of innovative small and medium sized businesses (SMBs) is agility– making decisions quickly, shifting direction with a customer, and swiftly working out the details with colleagues. But at the end of the day, what it all comes down to is having the right technology—to enable responsivene…

January 22, 2013

EDUCATION

Next Generation Video-over-IP Solutions Change How Trainers Train

As educators increasingly take advantage of networked video technology to move their traditional classrooms online, there is a growing need for both instructors capable of engaging students in these next generation online classrooms, and skilled networking professionals with the knowledge to meet th…