cloud

With the recent availability of Istio 1.0 it is not surprising that it continues to capture much attention from the technical press and developer community. As an open platform to connect, manage, and secure microservices, Istio promises to make it much easier to build and operate micro-service base…

Developers are always looking to embrace new technologies that can help them build the applications that drive innovation forward. This was evident at the Google Cloud Next ’18 conference, where more than 25,000 registrants came to learn more about the possibilities of cloud. I was there as a guest…

In a previous post we demonstrated how to automate the setup of a Continuous Integration / Continuous Deployment environment. Now we will demonstrate how to use it: a developer can create an application that will be compiled, then built and deployed into a test environment automatically using this C…

When I think of the contact centers I visited in the 1990s, I remember walking into an open area where the agents worked. I noticed all the brightly colored sticky notes that dotted their workspaces. At the time, I thought it looked like chaos. But, in reality, that is how contact centers managed in…

Some people may still think that Cisco competes with AWS. That is not the case. The reality is that Cisco can help customers with solutions that address challenges like connectivity, security, management and analytics when moving to AWS public cloud. In this post, I will make an analogy with millenn…

We are all indebted to the many network engineers who have performed their tasks faithfully through the years. They laid the foundation for the vast internet ecosystem that we enjoy today. And while we do not wish to replace them, it’s time to let the machines take over work that has become routine…

I suspect that most of us take our local tech meetups for granted. I mean, I don’t know what it’s like where you live, but I’m in Southern California, and I could attend them seven days a week if I wanted without even breaking a sweat. They’re everywhere, covering most every topic in our industry, a…

I had the pleasure of attending my first Cisco Live event in Orlando last month. There, my Cisco colleague Andy Johnston and I shared an overview of the cloud unified communications market to a standing-room‑only audience. We described how the combined strength of the Cisco and BroadSoft calling por…

We enjoy a wonderful array of freedoms in our nation. But with the ever-shrinking news cycle and flurry of daily life, that fact is often ignored. It’s easy to forget that our freedoms started with thousands of farmers, small business owners, laborers, and other colonists seeking self-governance. To…