Cisco IT

January 22, 2014

INSIDE CISCO IT

Migration – How did Cisco IT get from Legacy PBX to Unified Communications?

There is plenty of reading collateral out on the internet that covers the “technology” side of migrating from a legacy voice system to IP Telephony and Unified Communications (e.g. Cisco Collaboration Systems Migration and the Cisco IT Migration Best Practice) but not much that covers the human aspe…

January 15, 2014

INSIDE CISCO IT

What is Cisco IT’s UC Global Cluster Architecture?

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks. …

January 8, 2014

INSIDE CISCO IT

The Road to Unified Communications – Flexibility, Mobility, Simplicity

When a particularly transformational technology comes along, Cisco IT sets out to be Cisco’s first and best customer. We use it, adopt it, and prove it adds value to the business. By doing this, we’re not only able to show customers the value of our product, but we’re also able to find new-technolog…

December 11, 2013

INSIDE CISCO IT

SDN and Network Programmability

In this video, Cisco Distinguished IT Engineer Jon Woolwine and I discuss Cisco IT’s approach to Network Programmability and SDN, describing some SDN-related use case solutions currently in development.…

November 26, 2013

INSIDE CISCO IT

Taking the Journey to Private Cloud Services

Building our Cisco IT Elastic Infrastructure Services (CITEIS) has been a journey of planning, development, and deployment. Cisco customers will find the steps we’ve taken helpful in looking at their own plans for offering IT private cloud services.…

November 13, 2013

INSIDE CISCO IT

How a Cisco IT Team Uses the CITEIS Private Cloud

My team maintains and supports Cisco IT’s internal implementation of the Cisco WebEx Social collaboration platform. Cisco employees use WebEx Social for internal collaboration and knowledge sharing in online communities, and as a central repository for documents, videos, and other information resour…

November 12, 2013

DATA CENTER

Cisco IT Streamlines Big Data Operations with Cisco Tidal Enterprise Scheduler

Like many IT organizations, Cisco’s internal IT department is deploying Big Data solutions to mine the ever-increasing data in-flow from a wide range of sources – and thus gain competitive advantage and insights. The typical environment includes an ecosystem of different tools and data sources that…

October 30, 2013

INSIDE CISCO IT

Cisco IT Best Practices for Creating a Private Cloud

The Cisco IT Elastic Infrastructure Services program, or CITEIS, is our internal implementation of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) resources in a private cloud. CITEIS is designed to provide a consumer-type IT experience to our developers while Cisco IT maintains…

October 23, 2013

INSIDE CISCO IT

Cisco IT at CiscoLive! Cancun 2013

With the theme Tomorrow Starts Here – El Mañana comienza Hoy, CiscoLive! Latin America will be returning to México on the 5th November 2013, at the Moon Palace Golf & Spa resort in Cancun! Once again, attendees will have the opportunity to learn about all the latest technologies that Cisco has t…