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Still too often, nowadays, I look at my phone and my stomach drops. I see: “3G”… Even worse, I see: “1x”… I think to myself: It’s the year 2015 and the world is becoming increasingly digitized. IDC’s Internet of Things Forecast states that there will be 4 billion people using 50 billion devices all…

Our 2013 IT Impact Survey highlighted the importance of collaboration between business leaders and IT as trends like BYOD, data center consolidation and Cloud applications put more pressure on the network. Why collaborate? The survey highlighted that 34% of application roll outs over the prior 12 mo…

Hello all, Hello all, I trust everyone’s week is going well. Today we get to hear from Michiel Beenen, the founder of TechConnect, based in the Netherlands. Michiel recently heard about the new Cisco WAP371 and wanted to see if this new 802.11ac wireless access point hit the mark. He has alrea…

As we approach the second half of the year, banks are continuing to shift their IT and marketing budgets to focus on improving and differentiating the customer experience. Consumers are demanding more convenience from their banks, who are responding by expanding channel choices and offering differen…

We’ve been hearing from some of our customers that they are interested in using Cisco Meraki in their branches alongside their Cisco infrastructure in their main offices, but were worried about having to deal with too many segregated policy management systems. Good news: Interoperability between Cis…

According to the Open Network User Group (ONUG), a consortium of IT leaders including Bank of America, Fidelity Investments, JP Morgan Chase, UBS, and Gap, among the top priorities to reduce network expenses was WAN management, coming it at #3.  This should not be a surprise with the growth of bandw…

Are you familiar with the bank of yesterday? One where trying to meet with an expert can translate into being required to travel across town or deal with lengthy wait times and lines? Where it can take days and even weeks to receive and sign documents to close a mortgage or open a new account? And y…

In part two of this three-part series detailing the “Evolution of Immersive Video in the Retail Bank Branch,” I looked at Cisco’s Remote Expert Solution more in-depth and discussed how the solution’s contact center enables virtual face-to-face meetings with high-definition video. By offering custome…

In the first part of the “Evolution of Immersive Video in the Retail Bank Branch” series, I discussed how the retail banking industry is currently undergoing organizational changes that are affecting customers’ banking experience, including the knowledge and interaction they receive upon entering a…