#Retail

Retail Industry My preparations for NRF 2019 gave me insight into the retail industry as a whole and the challenges it faces, along with ideas of how Cisco is addressing these challenges. For a while, the likes of Ebay and then Amazon seemed to disrupt retail at a scale like nothing before. In a wor…

I have been in the Consumer and Content industries for quite some time, but I gotta tell you, what we have brewing with our partner ecosystem at the National Retail Federation show is pretty awesome and quite “transformational” if I do say so myself. ***Note: NRF is Jan. 13-15, 2019 in NYC, NY! You…

Finding the right fitting room As shoppers, we expect a store associate to be a bridge of knowledge, connecting our nebulous desires with their artfully arranged inventory and getting us into a fitting room. However, most fitting rooms are anything but thoughtful. Their function is usually served wh…

The holiday season is upon us, which means its a time to show thankfulness, reflect on our faith and spend time with family.  It also means for many, its time to shop!  For us at Cisco, this time of year also means we get to expand upon our work within the Retail Industry, to bring new ideas, new pa…

The Changing Face of Retail Although this has been an especially tough year for retail (3,800 stores closures to date, 12,000+ predicted), the importance of retail to the economic fabric continues to grow.  The total retail trade in the US exceeds 25% of the GDP while retail continues to be the larg…

I often get asked by partners how we work in industries.  Those conversations start with partners asking us about our sales offers (think of these as the industry message and use case that driving the architectures), then they want to know about trends, and then finally, the question is how we work…

Every quarter I conduct a partner facing enablement webinar for our partners entitled Industry Digital Transformation for Retail and each time I am struck with the opportunity we have right NOW in retail!  Just recently completed another one of these sessions so  I thought I would share a few of the…

What grabbed the attention of retailers at the National Retail Federation 2018? The shiny toys within Cisco’s ToyBox– which which served as a fully functional toy store displaying our various retail tech solutions– definitely caught some eyes. Discussions that took place within the booth and a…

The holiday shopping season is in full swing, testing the limits of your supply chain, workforce, and customer service. Above all, your customers remain at the center. Anticipating their needs and interests, and optimizing their shopping experiences – whether in a brick and mortar store, on a mobile…