feedback

As a Cisco customer, your voice is important to us. We want to hear about your experience with our company, the good and the bad, and use your feedback to design and prioritize improvements. We listen to you in a variety of ways and surveys are an important tool. But, when response rates go down, an…

Cisco IT leaders recognized in early 2013 that employees were having amazing interactions with the devices and software they were using outside of work. Technologies like the iPhone, the iPad, and Gmail were rapidly becoming integral to their lives. Meanwhile, the tools and technologies that they us…

The main reason we set up the We’re Listening blog series was to tell you what we’re doing to improve based on the feedback you give us. Once in a while, we also like to check in on the ways that we ask for your feedback – are we using the right channels? Asking the right questions…

Are you passionate about security technology? Are you interested in connecting with a global network of people like you? If so, you could be a good candidate to join the all-new Cisco Champions for Security group. Cisco Champions are a group of individuals from around the world who enjoy connecting…

Following the last MSE blog on CleanAir, today I wish to explain how we prioritize the Mobility Service Engine’s user experience. Listening to customers and implementing changes/features based on customer feedback has been a great strength of Cisco products. We from the Mobility Services Engine team…

In the last MSE blog, my colleague Lucy discussed wIPS as a feature of MSE Release 7.4. To further the conversation around Release 7.4, I’m going to describe the new licensing scheme. We at Cisco believe strongly in the mantra of valuing customer satisfaction. Feedback we received on the Mobility Se…