digital1

November 21, 2013

DIGITAL AND SOCIAL

What is ‘digital’?

How would you define ‘digital’?  As a communication channel or method?  A convenience enabler?  1s & 0s?  The inverse of analog? Bits versus atoms? Something we can no longer live without? I am often asked ‘what is digital’? … ‘is it just our website, or broader than that?’ … ‘what exactly do yo…

November 21, 2013

NETWORKING

Cisco CMX Enables the Future of ‘Digital Malls’ at the DIGIWORLD Summit 2013

Montpellier, France this week hosted the 35th edition of the DigiWorld Summit whose overall theme was “The digital gold mines”. The event focused on digital innovation, especially its ability to create value with the emergence of new business models, and Cisco is a key member of the Digi…

November 11, 2013

DIGITAL AND SOCIAL

Exploring 2014 Digital and Social Media Trends

It’s hard to believe another calendar year is coming to an end less than 2 months. I’m amazed at the pace of which digital and social media continue to evolve and get excited when I think of what 2014 might bring in the way of further surprises. As we continue to plan for the coming year and look fo…

August 6, 2013

NETWORKING

Cisco CMX Analytics in use at CiscoLive! Orlando

Editor’s Note: This blog post was co-written by Dr. Brendan O’Brien, who is authoring the post, and Dr. James Little, technical lead for CMX Analytics in Cisco’s Wireless Networking Group. This year’s CiscoLive! in Orlando with over 20000 visitors was  selected as an ideal op…

July 12, 2013

NETWORKING

More on Cisco’s Connected Mobile Experiences in Nice, France

Last month I wrote about the Connected Mobile Experiences deployment in Nice. One of the most interesting things I saw at the iCity launch in Nice was a real cool application that can leverage the power of Cisco’s Connected Mobile Experiences (CMX) solution to deliver very unique and exciting…

January 17, 2013

SP360: SERVICE PROVIDER

Observations from the 2013 Consumer Electronics Show

I am just back from attending the 2013 Consumer Electronics show in Las Vegas where I was meeting with customers and visiting the massive show floor. CES is an intriguing blend of extremes and contrasts: biggest and the smallest; connected and unconnected; wired and wireless; high tech – low tech. …

January 14, 2013

RETAIL AND HOSPITALITY

Retailers Must ‘Catch and Keep’ Today’s Demanding Digital Shoppers

Retailers are entering a new era of consumer shopping behavior fueled by the digital world in which we live. The explosion of digital content has major implications for retailers across all of the channels through which they offer products and services. In fact, a new study just released by the Cisc…