Perspectives

The other week I found myself chatting with a fellow healthcare (and Cisco) enthusiast on Twitter about alternative medicine and I experienced an Aha! moment – alternative medicine may soon have an entirely new face if it’s driven by consumer adoption of advanced (and in many cases, currently availa…

If you’re in an SMB company you might think of telepresence as a tool built for enterprise, something that would be nice to have for your small business but just out of reach. You’d be wrong. Video conferencing solutions like Telepresence and even web-based technologies like WebEx are more aff…

It didn’t take long, but soon after the Los Angeles Unified School District began their rollout of some 650,000 iPads to their students, they ran into some technical issues. Students in at least one of LAUSD’s high schools quickly discovered a way to bypass the security on the devices. Still in Phas…

Dude, where’s my IP? I love to check in on social networks like Foursquare and Google+. Most of the time, there’s no point to it, but it’s fun to see what friends and colleagues are up to or discover new local haunts. Despite the fun and games, location is much more important to the network than it…

The We’re Listening blog series has tracked some of the new programs and capabilities Cisco is introducing to make it easier to do business with us. The corporate Ease of Doing Business (EoDB) Program drives many of these improvements, so I’ve invited EoDB executive lead (and Cisco EVP of Operations…

The Internet of Everything is a big thing, and it’s going to get bigger. As more devices, sensors, gadgets, and people get interconnected, you’ll hear more and more about it. But there’s one aspect of the Internet of Everything that I don’t hear a lot about. That aspect is se…

As a mobile expert and thought leader, I’m frequently asked about what the next big thing in mobility will be, and my answer often surprises inquirers – mobile’s future is a disappearing act. When most people think about the future of mobility, they think of larger, possibly flexible mobile screens,…

When it comes to furthering your career in technology, the name of the game is certifications. But studying for certifications requires time and energy and both of those are pretty scarce when you’re already working full time. You’ve just gotten out of work where you’ve had to use…

When I think about what we’ve done recently to improve our customers’ experience with Cisco, the Cisco Support Website immediately jumps to mind. The web team actively consults customers and seeks new ways to improve the web support experience. I’ve invited Glenn Schleicher, who leads the team, to d…