Perspectives

Executive sponsorship is one of the most important non-technical aspects of a project. Everyone knows about the technical: do we have rack space, is there enough power, did fibers get ordered, did the equipment ship, are the cut sheets ready? But rarely is thought given to the people aspect of proje…

If you are in some way connected to the Information and Communications Technology (ICT) industry, you probably have an opinion on cloud-based services. The past couple of years have seen a frenzy of activity in the business to business cloud services with manufacturers, service providers, and users…

Recently Ford celebrated the success of the SYNC® system with its 10-Millionth SYNC equipped vehicle. For those who don’t know what the Ford SYNC system is, head over to the Ford Technology page and get yourself educated. What’s important about this milestone is the fact car connectivity has reached…

What would an “Internet of Everything” weekend look like was my question earlier this month as I sat there eating breakfast before going into battle later that day. Today’s meal was critical fuel for my next round of matches in a Masters Squash Tournament. The pressure was on because members of my f…

“Software is Eating the World” is a quote attributed to Marc Andreessen and somewhat further explored by his business partner Ben Horowitz.  Mark Andreessen gives compelling reasons to validate this quote.  To some extend I have to agree with some of his reasons (but I am also a little bit biased as…

If I told you there’s something all around us that, if connected, could significantly help reduce our dependency on fossil fuels, reduce pollution on a massive scale, reduce the amount of time we spend in our cars, make entire cities smarter and contribute to an overall improvement of peoples’ physi…

Securing the Critical Internet Infrastructure is an ongoing challenge for operators that require collaboration across administrative boundaries. Last September something exceptional happened in Ecuador, a small South American country. The entire local network operation community got together to be p…

Over the past few months, the We’re Listening blog has brought you ongoing news about updates to our RMA processes, and the improvements keep on coming. I’ve asked Jim Fuller, Senior Director of Services Entitlement, to return to the blog to share details on the new 3-Way RMA process.  The new proce…

My company is in the very early stages of an MDM BYOD project.  As part of that we are looking at the Cisco Identity Service Engine (ISE) as a central piece.  I am about half way through my testing and I thought that I would pass on some of what I have learned so far.  I am far from being an ISE exp…