Inside Cisco IT

May 29, 2013

INSIDE CISCO IT

Cisco Prime Collaboration in Cisco IT Video Operation

Cisco Prime Collaboration (CPC) is based on years of partnership and collaboration between Cisco IT and the Cisco Network Management Technology Group (NMTG). Today CPC is a critical part of our internal video operations process, with useful capabilities like –       Proactive monitoring and al…

May 22, 2013

INSIDE CISCO IT

ACE Network: Empowering Users with Self-Service Provisioning and Support Tools

When the ACE pilot network began inside Cisco, it supported a much smaller audience.  In those days we only had around 1000 users, and for the most part these were very technically savvy people.  Mostly they were power users, who could use tools normally provided to our engineering group with ease. …

May 15, 2013

INSIDE CISCO IT

IT Mobility Social Support Leads to Reduced Costs

Cisco IT’s Bring Your Own Device (BYOD) program allows employees to be most productive on whatever device they choose.  Whether it’s an iPhone, iPad, Android, Mac or PC they can connect to the Cisco internal network easily, but that’s not what this blog is about, if you’re interested in that initiat…

May 8, 2013

INSIDE CISCO IT

What Makes a Telework Program Successful?

The Cisco telework program has evolved over the years from a convergence of top-down company practices with bottom-up changes in employee expectations. From our experience we have learned how several factors can make flexible work a success for everyone. Clear policies and company culture. Cisco ha…

May 3, 2013

INSIDE CISCO IT

Taking the CUE to Reduce Carbon Emissions

More and more businesses these days are taking steps to reduce their carbon emissions.  (Cisco is one of them, as the company met a 25% greenhouse gas reduction goal last year and subsequently upped it to 40%.) There are several compelling reasons for doing so – some philosophical and others pragmat…

May 1, 2013

INSIDE CISCO IT

ACE Network: Seamless Collaboration between TelePresence and WebEx Conferencing

For the 10,000 users on our ACE service introduction network, the new WebEx-enabled TelePresence Meeting capabilities mean everyone gets to enjoy seamless two-way video, audio, and data sharing between Cisco TelePresence and Cisco WebEx Conferencing. Users no longer have to ask, “Do I have my meetin…

April 24, 2013

INSIDE CISCO IT

Deploying Extension Mobility Globally

Cisco employees are moving towards a mobile collaborative office environment – within the workplace. We sit where we like and log into the nearest phone, using extension mobility. But when we traveled to different Cisco offices around the world, we couldn’t log in to the Cisco IP phone:  extension m…

April 19, 2013

INSIDE CISCO IT

Bizarro On My Mind

Saturday morning wasn’t complete for me as a kid if it didn’t include a bowl of pre-sweetened cereal and time watching cartoons.  Challenge of the Super Friends was my favorite, thanks to its unforgettable opening sequence and the chance to see Superman, Batman and other heroes overcome the latest s…

April 12, 2013

INSIDE CISCO IT

Cyber Security – CSO Insights

John Stewart, Cisco Senior Vice President and Chief Security Officer, explains how Cyber Security is at the forefront of today’s “hacktivism” campaign and becoming a popular topic not only to security professionals, but CEO’s as well. John highlights the importance of “…