metrics

Hello, retailers everywhere! My name is Dianne Lamendola, and I am a senior retail practice advisor here at Cisco. My role is to work closely with store operators and merchants to help understand your business and how technology can help you reach critical goals. I hope you have been following our t…

As part of the WLC 8.0 release, we addressed customer comments and revamped the user interface (UI) for the MSE. We wanted to make it easier for customers using both MSE and PI to adjust to larger deployments. We also wanted to quicken the pace at which we could deliver features to the customers. To…

Success in retail often comes down to a counting game.  How many people pass by your store?  How many come inside?   How long do they stay?  And most importantly how many ultimately buy? Today, the retail counting game has gotten a lot easier because we can now count devices as proxies for people, s…

Noted business management author Peter Drucker famously said, “What’s measured is improved.” When applied to the world of security, meaningful security metrics can literally transform an organization and solve real business problems. At Cisco, Unified Security Metrics (USM) combine…

April kicked off with a 1:292 rate of malware encounters and closed with a rate of 1:315. Highest peak day was April 20 when the rate reached 1:177. Lowest was April 4 at 1:338. The median rate of web malware encounters in April 2014 was 1:292, representing a slight improvement over the median of 1:…

Editor’s Note: This is the third part of a four-part series featuring an in-depth overview of Infosec’s (Information Security) Unified Security Metrics Program (USM). In this installment, we discuss the effectiveness of the USM program at Cisco. Information security is all about risk red…

The median rate of web malware encounters in March 2014 was 1:260, compared to a median rate of 1:341 requests in February. At least some of this increased risk appears to have been a result of interest in the NCAA tournaments (aka March Madness), which kicked off during the second week of March in…

Editor’s Note: This is the second part of a four-part series featuring an in-depth overview of Infosec’s (Information Security) Unified Security Metrics Program. In this second installment, we discuss where to begin measuring. H. James Harrington, noted author of Business Process Improve…

Editor’s Note:  This is the first part of a four-part series featuring an in-depth overview of Infosec’s (Information Security) Unified Security Metrics Program. In this first installment, we discuss the value of security metrics at Cisco. What does the film Moneyball have in common with security me…