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Stephen Speirs

SP Product Management

Cisco Customer Experience (CX)

Stephen Speirs is part of the Cisco Customer Experience Product Management team. This team is tasked with developing major new professional service offerings for Cisco. Stephen has worked on a range of technologies - 5G, NFV, Cloud, Data Center, SDN, DevOps and more. Working with customers and partners worldwide, Stephen has over 30 years industry experience in software development, IT, Data Centers and Service Provider Network Management.

Working with and building a 30 partner consortium, Stephen brought to life the 5G RuralFirst project - potentially the world's most ambitious rural 5G trial - winning part government funding to take 5G to Orkney and Somerset in the UK. Before joining Cisco Services in 2009, Stephen was senior manager, product management, in Cisco's Network Management Technology group, where he brought to market the multi-award winning Cisco MPLS Diagnostics Expert product. In Cisco Services, Stephen drove development of the Cloud Enablement Services - rated #1 by IDC in their 2013 client survey.

Stephen is based in Cisco's offices in Scotland, near Glasgow, and was "acquired into" Cisco in 2000 through the acquisition of Atlantech Technologies Ltd. Stephen has a BSc (1st Hons) in Applied Physics from the University of Strathclyde, an MSc in Digital Systems engineering from the University of Heriot Watt, and an MBA from the University of Strathclyde Graduate Business School.

Outside of work, family, cycling, running, and skiing keep him busy. Believing in "Giving Back" with work-related skills, Stephen also is a guest speaker on the Strathclyde University MBA program, a board member on Scotland Innovation Program (a Scottish Futures Trust/EE/academia collaboration to address internet access challenges across Scotland), and a student project mentor with Dundee University's Product Management BSc/MSc

Articles

June 9, 2016

DATA CENTER

Yes Adopt DevOps But Don’t Forget The Pain of Re-Writes: My Biggest Software Lesson Ever

As we deliver more and more software projects in my part of Cisco Services, I have a keen interest in software development best practices.  And concerns on poor practices.  A few weeks ago, a software vendor made a passing comment on their next software release to me “It’s OK, in our new…

Part 2: The Ski Centre Queues and the Service Provider Internet of Things Opportunity

Last week, in Part 1, I blogged about the bizarre association of queues at my local ski centre and unreliable access to cloud payment services. Being located in an area of poor internet provision, the resulting unreliable and slow access to cloud services means that credit card payments process slow…

The Connection between Long Ski Centre Queues and the Cloud: The Service Provider Internet of Things Opportunity

Back in 2010, not long after I started blogging here on Cisco.com, I discussed some of the challenges customers were fearing regarding the feasibility of cloud adoption. In my market research work, the survey I ran back in 2010 came up with some interesting concerns: that lack of bandwidth and inter…

February 3, 2016

DATA CENTER

The Most Boring Service We offer … And how to bring down a data center in one easy snip!

I do enjoy the (sometimes irreverent!) perspectives of some articles on data center in the UK publication “The Register“, and the story of how a data center change went wrong made me laugh, cringe and cry at the same time – the change being when an electrician cut the wrong wire an…

January 12, 2016

DATA CENTER

Your New Year’s Resolution for 2016: Start with a Cisco Domain Ten Workshop

A few years ago, I wrote a series of blogs on Cisco’s Domain Ten(SM)  framework.  Since then, we’ve used this simple yet powerful analysis tool to help guide many customers on data center and IT transformation projects.  I personally found it quite notable that leading market analyst firm IDC, recog…

December 8, 2015

DATA CENTER

Part 2: Ten Learnings and Observations from the 2015 London Gartner Data Center Conference

Last week I attended the 2015 London Gartner Data Center conference. In my first blog (part 1) on this event,  I covered some of my main learnings and observations, #1 .. #5: Bi-modal IT, Anti-fragility, Shadow IT (and how Cisco Cloud Consumption Services can help you here, SDN, and Software asset…

December 4, 2015

DATA CENTER

Ten Learnings and Observations from the 2015 London Gartner Data Center Conference (Part 1)

This past week I attended the 2015 Gartner Data Center Conference in London.  This is always a great conference to learn from, although it always pays to look out for some of the hype too. There were key note presentations from the sprinter Michael Johnson and from previous UK government Vince Cable…

September 23, 2015

DATA CENTER

Part 2: Why not Initiate a “Save to Invest” Program for your Data Center?

Two weeks ago, in my previous blog, I invited you to consider ways in which you could initiate a “Save to Invest” program for your data center. That is, how can you save money from your current data center spend, in order to re-invest it into currently un- or -under-funded areas of your…

September 9, 2015

DATA CENTER

Why not Initiate a “Save to Invest” Program for your Data Center? (Part 1)

As a Scot, I have a natural predisposition – almost a gene – for money saving initiatives!  As I’ve been researching new initiatives in my work for Cisco Services over the past few months, I’ve become aware of – for the first time I am ashamed to say in some cases – some huge sinks of your cash in t…