Digitization
Customer Centricity: Elevating the Customer Experience
In recent months, I’ve had the pleasure of joining panels and attending industry events focused on the evolution of customer-centricity. A common theme that is top of mind everywhere is having the customer at the core of the marketing strategy. The customer’s buying behavior has changed. As the consumption of products and services continues to evolve, so…
ISTE 2019: Cisco Simulator Sends Teachers to Mars for Hands-On Learning
https://edtechmagazine.com/k12/media/video/iste-2019-cisco-simulator-sends-teachers-mars-hands-learning Originally Posted at: https://americas.thecisconetwork.com/site/content/lang/en/id/10667…
Enabling the Bank Workforce for the New Customer Experience
Consumers see the future of retail banking emerging in branches around the country. Fewer tellers are supplemented with advanced technology, and increasingly, mobile experiences bridge the gap between the consumer and the branch itself. Link: http://www.bankingexchange.com/news-feed/item/7918-enabling-the-bank-workforce-for-th…
Cisco Live 2019: How Businesses Can Secure Data in the Cloud — and with It
From security cameras to SD-WAN, Cisco offers security for a cloud-first world. Link: https://biztechmagazine.com/article/2019/06/cisco-live-2019-how-businesses-can-secure-data-cloud-and-it Originally Posted at: https://americas.thecisconetwork.com/site/content/lang/en/id/10641…
Network Infrastructure: The Key to Retail Modernization
To paraphrase Mark Twain, the death of traditional retail has been greatly exaggerated. A majority of goods transacted in the U.S. in 2018 were sold in brick-and-mortar stores, according to all available analysis. But, of course, traditional retailers cannot ignore the constant disruption occurring in their industry. Digital’s share of retail has nea…
IT and OT Convergence is Required for Digital Transformation
Numerous factors drive a company’s focus and initiatives when it comes to running their business. Improving shareholder return, maximizing profits, lowering costs, providing a great place to work, and a focus on customer satisfaction are a few of the main areas that we see when talking to our clients. Link: https://industrial-safety.m…
Human Machine Interface: An Issue of Trust
One of the many unique aspects of the manufacturing industry is its diversity of operating systems in terms of purpose, vintage and version. Besides the real-time operating system of controls, you could argue the only other operating system within manufacturing is Windows. Although that is technically untrue, Windows certainly covers greater than 90 p…
Bridging the Gap to Economic Vitality in Latin America
There’s no better place to talk about bridging the gap to economic vitality in Latin America than in Miami where the 6th annual eMerge Americas conference recently took place. eMerge brings together business and government leaders who are transforming industries, countries, and lives with innovative digital technology. eMerge organizers purposeful…
The Retail Moments That Matter Most — “Optimize Me”
https://retailtouchpoints.tumblr.com/post/185012972627/the-retail-moments-that-matter-most-optimize Originally Posted at: https://americas.thecisconetwork.com/site/content/lang/en/id/10537…