transformation

March 28, 2014

FINANCIAL SERVICES

Open 24 Hours: Bringing the Full Capabilities of the Branch to Digital Channels

In my previous blog I introduced the series with the idea that financial services firms are now being expected to operate and be “Open 24 Hours.” Underlying this is the transition from the physical business model to the digital business model. This principle can be built upon by exploring the factor…

March 23, 2013

EDUCATION

Systematic Transformation in Higher Education: The Intersection with Technology in a Journey Toward the Future (Navigati …

Part 3 of A Six-Part Series: Transforming Higher Education in the US This six-part series will focus on transformation of the traditional higher education system in the United States. The Need for Change and  Shared Challenges were the focus of the previous chapters in this series. From Cisco’s expe…

February 26, 2013

DIGITAL TRANSFORMATION

Ushering in the New Era of Healthcare

I’m not a doctor…but I am a patient. I’m also a keen observer of the world around me—especially when it involves my health. For many healthcare professionals, I believe the recent challenges surrounding the industry have taken some of the enjoyment out of their work. Issues such as new and changing…

February 25, 2013

EDUCATION

Shared Challenges – Part Two of Six on Transforming Higher Education

This six-part series focuses on transformation of the traditional higher education system in the United States.  This part focuses on the fact that universities are more similar than they are different.  Universities in the U.S. share common challenges: inadequate access, dated teaching methodologie…