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Next week is a busy one for us at Cisco Data Center Networking Business Unit. We have several premier events to attend and showcase our award winning ACI, Tetration and Cisco Network Assurance Engine (CNAE) technologies. You can check us out at Cisco Booth# E55, ServiceNow Knowledge18 at Venetian, L…

5 Ways Cisco ACI® Integration with ServiceNow® will Elevate Your IT Operations Management According to a recent report by Gartner, more than $1 trillion in IT spending will be directly or indirectly affected by the cloud shift during the next five years. Traditional IT spending is shifting over to c…

IT Service Management meets Hybrid IT Borrowing the signature song from the Lego Movie for an enterprise service management blog post is a stretch, but I couldn’t resist. If you’ve seen the Lego Movie you’ll know that the song is extremely catchy, you can’t stop singing “Everything is awesome,…

Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized how digital transformation is profoundly changing IT service delivery operational model and causing tectonic shifts in top three ITSM market segments. Today, the second part of my blog will focus on how to build futu…

Part 1 of 2 Tackling the planet’s largest, most fearsome waves motivates surfing pros to take terrifying risks.   Take Carlos Burle, a Brazilian big wave surfer, who unofficially broke the word record for the biggest wave ever surfed by riding a 100-foot wave off the coast of Portugal. However the e…

If someone asked you how to build a new IT organization from the ground up, what would you advise? A Cisco Sales employee asked me that very question last week. Her global customer had recently spun off a new regional group which was planning to do just that –build a completely new IT enterprise org…