Knowledge16

May 9, 2016

DATA CENTER

Building an Agile ITSM with Cisco ACI/CliQr and ServiceNow

Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized how digital transformation is profoundly changing IT service delivery operational model and causing tectonic shifts in top three ITSM market segments. Today, the second part of my blog will focus on how to build futu…