digitization

Let me start with a few ideas that should be pretty uncontroversial: Digitization is transforming even the most old-school industries. Who would have thought the taxi cab business would get turned on its head by an app? The old way of doing IT—where every company builds and maintains its own vast…

Cisco will be featured in two Big Idea sessions at this year’s NRF conference starting tomorrow, and I’m happy to introduce guest blogger Lisa Fretwell, who will be leading one of these two seminars. Lisa is the Managing Director of Retail at Cisco Consulting Services, specializing in th…