Customer Success

Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off the Top Greetings everyone. Hope you all had a great week ̵…

When building a customer success team and making your case for more investment in the initiative, the most striking misunderstanding you may have come across is that a customer success team is a cost center and just provides really good customer support.  Let’s set the record straight – a customer s…

2012 was an exciting year for Cisco’s Connected Energy business. Cisco entered the Smart Grid space 3 years ago and we have seen significant customer momentum.  We now have more than 250 customers worldwide. These include advanced metering infrastructure, substation and utility data center deploymen…