#Collaboration

October 15, 2019

COLLABORATION

Webex Teams: Feeling Like You’re at Home in Your Living Room While Sitting in Your Dorm Room

Guest Blogger: Jeff Johns Jeff Johns is a Unified Communications Architect with over 20 years of experience in the Telecommunications, Collaboration, and Video Conferencing Industries. He is currently working in the Health Care industry, finding solutions to challenges, primarily by leveraging Cisco…

October 1, 2019

COLLABORATION

Smart Spaces Cognitive Summit & Hackathon – Pushing the Boundaries For Workplace Transformation

Cisco Smart Spaces Summit for Workplace Transformation It is said that it takes a village to solve a problem, well that depends on the size of the problem. During the recent Smart Spaces Summit & Hackathon, several villages came together and formed a nation to solve some of the most difficult ch…

September 30, 2019

COLLABORATION

How Webex Teams Delivered Workplace Transformation at Cisco

Webex Teams Transforms the Work Culture at Cisco The Right Tool for the Job Collaboration and communication are the pinnacle of efficient organizations; IT departments are no exception. So, in 2001, Cisco IT started on a journey to enhance and enable the way our teams work together. With 140,000 peo…

September 30, 2019

INSIDE CISCO IT

Collaboration Is Less Like Eating, More Like Breathing—With Webex Teams

Collaboration used to be something like sharing a meal. We met in a designated space, like a conference room or someone’s office. Everyone came together at the same time. And if the meeting was in the middle of the night in our time zone, we had to make do the next morning with leftovers (notes or a…

September 26, 2019

COLLABORATION

Do the Impossible: Deliver the Best Collaboration Experience and Secure Sensitive Data with Cisco’s Extended Secur …

Security is Paramount, and Cisco Webex is the Market Leader Security is critical for any collaboration deployment because employees inevitably share sensitive data and intellectual property. Building out security is hard as it’s not a standalone feature that can be built in isolation. It is a platfo…

September 25, 2019

COLLABORATION

Meet Cisco Webex Users: A Case For Knowledge Workers

User Research to Inform Collaboration Tools We know different people use collaboration software in different ways. Some use collaboration tools like Webex every day, some might use them rarely, some might look for wow factor, some might be looking for efficiency. So how do you build a collaboration…

September 9, 2019

COLLABORATION

The Artificial Intelligence Journey in Contact Centers

I would like to share some thoughts pulled together in discussions with developers, customer care system integrators and experts, along one of the many possible journeys to unleash all the power of Artificial Intelligence (AI) into a modern customer care architecture. First of all, let me emphasize…

September 5, 2019

COLLABORATION

How AI Improves Collaboration in the Era of Constant Change

Mantra for Successful Digital Transformation “We need to fail fast, innovate faster and be agile!” Over the last decade, this has been the guiding mantra for organizations undergoing digital transformation. I’ve witnessed plenty of shifts in processes and methodologies in the name…

August 23, 2019

COLLABORATION

Scaling the Collaboration Experience

Work-Anywhere, Work-Anytime Era When it comes to scaling a cloud service (and more specifically) a collaboration cloud service – what must-haves comes to mind? For me, it’s a vendor and service that has experience with millions of users, millions of calls and meetings, billions of messages, 99…