coc-unified-communications

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks. …

When a particularly transformational technology comes along, Cisco IT sets out to be Cisco’s first and best customer. We use it, adopt it, and prove it adds value to the business. By doing this, we’re not only able to show customers the value of our product, but we’re also able to find new-technolog…

Last week, we looked at the question “How close to the phones does the CUCM cluster have to be?” There was no easy or set answer to this question, but we acknowledged right at the start that minimizing the number of clusters is probably a good idea. So why, then, does Cisco IT have so many clusters?…

The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the pho…

It’s likely that your users are already stating a clear preference for video calls, but you may not know it. Why? Because with video calling apps like Skype and Facetime, employees may be using their smartphones to place video calls over the cellular network, even when they’re in the office. For Gen…