cloud

In the 1989 movie Back to the Future II, Michael J. Fox’s character Marty McFly travels to the year 2015. He sees a future with hover boards, holograms, flat-screen TVs, and video calls. Not bad for predictions made over 25 years ago! But the movie didn’t give us a glimpse of what a contact center m…

Customers’ expectations have never been higher. They want choice and flexibility. They require intelligent networks and infrastructure that’s intuitive, secure, easy to use and manage, and able to adapt to the specific requirements of their applications. Today we’re excited to announce Cisco ONE Sof…

In the more than ten years, I have worked in developing security solutions, I have witnessed the steady evolution of security threats and the incredible strides made to combat them. Recent high profile security breaches have shown that a breach in security can have serious consequences.. It can lead…

Moving to cloud offers many benefits to organizations.  However, these benefits come with a corresponding range of new challenges for IT to address.  One of these challenges is what is known as “Shadow IT.”  Shadow IT refers to activities of members within an organization to secure their own IT reso…

One of the key benefits of moving to the cloud is that someone else–your service provider–takes care of the day-to-day management of your technology.  You can focus on adding value at a higher level. Scale capacity and increase your company’s productivity by introducing new capabilities such as coll…

2014 ended with a flurry of technology conferences in Europe and the Middle East.  In November, the European Commission’s (EC) annual Information and Communications Technology (ICT) Conference addressed how to make the EC a 21 Century organization.  In December, the International Telecommunications…

Brad Bechtold started a series of Oil and Gas discussions on our Cisco Canadian Blog which I know our readers would be interested  in here. As Director of Cisco Canada’s Oil and Gas vertical business, Brad starts by saying that for many in the Oil and Gas industry cloud computing might seem li…

A recent blog from Sungard AS, Stretch Your IT Dollar with Cloud Computing Services, offers more than just ideas on how cloud can extend your IT budget.  It also covers ways organizations of all sizes can use cloud services strategically to meet their goals, as well as provides a link to materials u…

This is part 2 in a 2-part series about our API-based architecture. Part 1 explains how we provide content as a service to sellers. Federated identity is central to cloud computing. You can’t have a useful hybrid cloud service without it. //…