cloud

This post comes from Rob Amster, Cisco’s Director of Contact Center Sales for the Americas. He directs the sales and go-to-market strategy for Contact Center sales, working in close partnership with Enterprise, Commercial and Public Sector leadership; engineering; and solutions marketing. In…

New and Emerging Applications Require Broadband Innovation While the turn of the century and the hoopla that surrounded Y2K was nearly two decades ago, for many of us, it feels like the very recent past. As the year 2000 began, mobile carriers were just starting to offer data and texting capabilitie…

Welcome to 2017! Cloud permeates everything we do, powering digital transformation. The impact on customer experiences, business processes and models, and workforce innovations is undeniable. Our customers are looking to Cisco and our partners for a complete cloud approach, regardless of where they…

We’re at the cusp of a cloud data transformation, and there shouldn’t be any doubt that the cloud is going to take center stage in your data center planning. Over the last few years, cloud adoption has evolved from an emerging technology to an established networking solution that is gradually gainin…

Today, global headlines are focused on alleged government-led breaches of U.S. political parties. But the threat of nefarious online activity goes beyond the email and communications of elected officials. The large-scale distributed denial-of-service (DDoS) cyberattack that flooded the servers of Do…

Part 3: What does it take to win in an OTT world? In my previous post of this trilogy, I explained why I think that OTT video on the unmanaged network (aka. the Internet) is here to stay. Moreover, I suggested that by combining the advantages of Video-Over-IP with those of Video-Over–Broadcast, serv…

‘How can I talk to my bank when I can’t call my bank?’ I don’t always want to pick up the phone & call my bank. I might want to still have a conversation but what if I can’t due to my circumstances? I’m in the quiet carriage of the train being a saint! I just know the call queue is going to be m…

According to the Merriam-Webster dictionary, container is a noun, and is defined as a receptacle for holding goods. Alternatively, it also means, a portable compartment in which freight is placed (as on a train or ship) for convenience of movement. In this blog, I’ll be talking about containers in t…

Part 2: What does it take to win in an OTT world? In the first blog of this trilogy, I wrote that pay TV providers do not seem to perceive OTT video as a threat to their business. Well one thing’s for sure; there is plenty that we can learn from OTT video providers. They certainly brought new standa…