cloud and managed services
Cisco Stealthwatch: Security Analytics Services without upfront cost or risk
As cybersecurity becomes more complex and demand grows for knowledgeable security staff, organizations will look for more ways to maximize their security budgets. One way to do so is to outsource security functions to a service provider. According to the Cisco 2018 Annual Cybersecurity Report…
The Full Potential of Intelligent WAN: Reduce Complexity With Managed Services
Intelligent WAN and the Branch Problem Most enterprises struggle with their IT strategies when it comes to branch offices. At the core of this issue is the age-old problem of cost versus benefit (and also factoring in the ultimate quality of service at each price point). In a time when IT departme…
Let’s Have a Chat
‘How can I talk to my bank when I can’t call my bank?’ I don’t always want to pick up the phone & call my bank. I might want to still have a conversation but what if I can’t due to my circumstances? I’m in the quiet carriage of the train being a saint! I just know the call queue is going to be m…
Are Customers Getting Real Value from Their Managed IT Services?
Is It A Bait-and-Switch? As 2016 comes to a close, we in the managed IT services industry can say with some confidence that our customers really do understand the value proposition of our offerings. This was not always the case, even into the recent past. Time and again, when we begin the engagement…
The Evolution and Growing Relevance of Managed Services in a Cloud Computing World
Defining Managed Services and Cloud Computing Managed Services is traditionally understood to be the practice of having a third party Service Provider – also known as a Managed Services Provider (MSP), take over the IT operations management (ITOM) responsibilities and functions from an enterp…
Why Care About Cloud Managed Services?
Here in Cisco’s Cloud and Managed Services, or CMS, we think a lot about the value proposition for the managed services offerings we bring to market. Obviously, we try to create managed services that help augment Cisco’s networking, collaboration, and data center products and that allow us to be suc…
Why a Managed Service is Critical to Your Hybrid WAN Strategy
The Opportunity By year-end 2017, Gartner estimates at least five global carriers will have incorporated SD-WAN as a key component of their managed network service designs. At least two Tier 1 operators have already made announcements in line with this prediction. By year-end 2018, Gartner estimate…