CliQr

Customers are gaining market power and they want to interact with your organization using digital technologies.   As a result there is a plethora of automation solutions on the market.   Did you ever wish for guidance on these solutions from industry peers? Since 1986, the Software & Information…

It is nearly impossible to miss the business transformation taking place in every organization.  As consumers, our smart devices have trained us to expect delivery of information or services at near instant speed.  But when we move from our consumer to business roles, we find service delivery anythi…

Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized how digital transformation is profoundly changing IT service delivery operational model and causing tectonic shifts in top three ITSM market segments. Today, the second part of my blog will focus on how to build futu…

When I hear the term “power trio”, I think of Geddy, Neil and Alex.  A band, where there’s just a bass, drums and guitar, with one of  ’em singing.  By the way, if you like Rush, I’m guessing you’ll like Winery Dogs too.  Both are outstanding examples of power trios.  Another great…

Part 1 of 2 Tackling the planet’s largest, most fearsome waves motivates surfing pros to take terrifying risks.   Take Carlos Burle, a Brazilian big wave surfer, who unofficially broke the word record for the biggest wave ever surfed by riding a 100-foot wave off the coast of Portugal. However the e…

We are living in the digital age and the effect it is having on the way we work and live are continuing to grow. IT professionals have never felt as much pressure to help their organization to move with speed and agility than today.  In response, large number of organizations are implementing privat…

If it is May, it must be raining conventions in Las Vegas. I am heading for a double header the first week of May to be part of the excitement at Interop and EMC world. It is going to be extra exciting for me personally, as I will be shuttling from Mandalay Bay (Interop) and EMC world (Venetian) eve…

What do you think when you hear Hybrid IT?   Does your mind go to a 3rd kind of not quite private, not quite public cloud that your team needs to build? Fear not.  Hybrid IT is not another type of cloud but rather a strategy for your organization to quickly and cost-effectively deploy technology acr…

The variety of interpretations about what hybrid cloud is, should be or could be continues to evolve …. This is why for quite some time whenever hybrid cloud comes up I have tried to discuss hybrid cloud in very practical terms. The most popular interpretations of hybrid cloud typically fall across…