Cisco IT
We Arrived, We Roamed, We Listened
The IT Roaming Reporters reorient to our regular schedules, sort through our inboxes, file our travel expense reports – Cisco Live 2017 memories still alive (albeit blurry) in our minds. Wow! What a week. Typing away at our desks seems suddenly tame considering last week’s editing, recording, interv…
Elastic Compute Delivers Real Cost Savings
Workloads are forecasted to grow 26% over the next three years. Yet the business is only funding increases of 3% to IT budgets. How will your business address this gap? Organizations are turning to automation, digitalization of processes and intent-based analytics to support year over year worklo…
Managing and analyzing machine data is a snap with CLIP
Mining and drawing intelligence from large volumes of machine data is difficult and time-consuming. To make the process easier and faster for enterprise teams, Cisco recently developed the Cisco Log Intelligence Platform (CLIP). It brings machine data closer to application developers and administrat…
KaPow! IT Roaming Reporters Assemble
One week! The countdown has begun! What started months ago for the event planning team is beginning to materialize – Cisco Live Las Vegas 2017, that is. One of the industry’s largest conventions is on the horizon and everything is coming together. Venue is reserved, speakers are prepped, and travel…
Ten Technologies to Consider for Contact Centers in 2017: Part 2
This blog is the second in a two-part series co-authored by myself and my colleague Sarah Johnson. Be sure to check out Part One for the remainder of the ten technologies to consider. Part Two Hybrid Services – Integrating cloud services with existing on-premises customer care services is curr…
Ten Technologies to Consider for Contact Centers in 2017
This blog is the first in a two-part series co-authored by myself and my colleague Sarah Johnson. Be sure to check out Part Two for the remainder of the ten technologies to consider. The line made famous by the Rolling Stones, “Time waits for no one”, is especially true for technology. A little over…
That’s a Wrap, Berlin!
Participating in this year’s Cisco Live 2017 in Berlin, Germany brought many interesting sights and scenes front and center for our customers and partners regarding the disruption and innovation happening within our industry. Witnessing the reception of 12,000 attendees from over 105 countries, this…
Cisco Live Berlin 2017: Enter the Millennials
This week kicks off Cisco’s 27 year running illustrious flagship event Cisco Live EMEA in Berlin, Germany. Cisco Live is nothing short of a ‘festival of technology.’ Offering the latest and greatest training and education on technologies crucial to driving business outcomes. With over 700+ sessions…
To Disrupt, or To Be Disrupted? Pay Attention to Security, Speed, and Culture
By 2020, connected things will outnumber humans 26 to 1. Digital disruption is reshaping whole industries. By some estimates, 40 percent of incumbents will be displaced within three years. We’ve been asking IT leaders who attend our conferences what it will take to survive and thrive. The answers ar…