virtual assistants

For many business professionals, meeting collaboration tools have become critical to accomplishing their core goals and tasks every week. But are they effective enough? Cognitive Collaboration Tools Cisco recently partnered with Dimensional Research and surveyed 1501 business professionals globally…

This blog is the second in a two-part series co-authored by myself and my colleague Sarah Johnson. Be sure to check out Part One for the remainder of the ten technologies to consider. Part Two Hybrid Services – Integrating cloud services with existing on-premises customer care services is curr…