Executive Platform

As I reflected on a very memorable Mobile World Congress 2015 during the plane ride home from Barcelona a few days ago, it became clear that the transformation Cisco has been seeing in the telecommunications service provider industry is now a global movement. It’s not just happening in Europe, or L…

According to North Carolina Governor McCrory, 27,000 military service members in his state will leave the armed forces in 2015 alone, representing a massive pool of highly-skilled talent. Military veterans have a strong work ethic, are accustomed to working under pressure, can make decisions smartly…

I love sports—playing, watching, you name it. But the sports experience has changed so much over the past few years, in new and exciting ways, which makes being a fan or being a player more dynamic – and way more fun. Growing up playing basketball, we’d play the game, feed off our fans’ energy and c…

We’ve all been there. A grocery store, a department store or even a coffee shop, standing in a long checkout line that hasn’t moved for what seems like an eternity. You ask yourself, ‘Is this purchase worth it?’ For one third of customers, the answer is no, if they have to wait more than five minute…

I’ll be boarding a flight to Barcelona for Mobile World Congress tomorrow knowing that this year’s event will be like no other for Cisco’s service provider business. Over the past two years we’ve completely transformed our service provider engineering organization. We’ve overhauled our technology an…

I spent time in France last week, and it’s clear to me that the French tech scene is at an inflection point. The time to invest in France’s future is now. And with more startups than any other European country at the Consumer Electronics Show this year, and a strong infrastructure in pla…

When I watched the Grammy’s last month, I wasn’t only rooting for my favorite artists from my couch – I had Twitter open, engaging with my friends, following interesting hash-tags, and engaging in the event in a way that five years ago wasn’t even an option. Industry people call this the 2nd screen…

Around the world, banking customers express similar frustrations: they believe the value they receive from their banks is declining, at a time when their trust in those banks already has eroded. What’s more, according to a Cisco survey of 7,200 banking customers in 12 countries, four out of five cus…

In years past, a visit to the neighborhood bank branch often featured face-to-face meetings with a trusted advisor who would guide customers through their most challenging financial journeys — often over a cup of coffee. Today, many banks have ceded that privileged position of trusted advisor. While…