Are we there yet? If you have ever been on a road trip with kids, you know this question well.  The anticipation of reaching our destination never really disappears. I was recently asked by an astute observer of Cisco’s digital transformation, “When will Cisco achieve its goal of becoming a digital…

As Chief Digital Officer for Cisco, nothing is more important to my work than listening to and understanding our customers. Digital disruption is a strategy driven by the voice of the customer and it means you must listen more intently than ever before. This is why I hosted the March Cisco Beat—our…

To enable actionable accountability, establish clear measurement criteria based on roles and responsibilities. Then enable people to act and challenge the metrics to align to a new business model allowing them to measure that progress. Remember that criteria should be cross-functional and applied th…

Recently, I met with many industry analysts, customers, and press at Gartner Symposium/ITxpo. In numerous conversations, I was asked about the organizational implications of changing company culture and how this relates to digital business transformation. As you create a culture of agility (see prev…

In my previous blog, I discussed the most common question I receive, “How do I begin the digitization journey for my company?” The next question is often, “How do we change our corporate culture?” Corporate culture is key to the success or failure of digital business transformation. From my conversa…

Where there is tremendous change in the digital era, there is tremendous opportunity. As research reflects, digital disruption will replace almost four of the top 10 industry leaders in the next five years.  There’s never been a better time to control your own digital transformation by leading your…

A common question I receive in my role as chief digital officer (CDO) is, “Where do I begin my digitization journey?” This is key—both because it is hard to know where to start among a sea of potential areas to transform and because setting out in the wrong direction can hurt your competitive positi…

Digitization at Cisco: A One-Year Perspective By Kevin Bandy, SVP and Chief Digital Officer, Cisco As I look back at my first year as Cisco’s CDO, I am excited about the progress we have made reimagining Cisco’s operating and business models. This tremendous work has built the foundation for Cisco’s…

CDO and CIO: Partners in Digital Transformation Kevin Bandy, SVP and Chief Digital Officer, Cisco We recently hosted the largest Cisco Live! ever, with more than 28,000 attendees on hand in Las Vegas. The theme was digital transformation. We focused on how Cisco’s latest innovations and acquisitions…