Articles
Enterprise Connect 2019: Discover the X factor in the New Webex and Cisco Contact Center
March 18-21, 2019 | Orlando, FL On March 19th, Cisco will launch an entirely new kind of intelligence that will forever change how we connect and collaborate with people. This history-making event will take place at Enterprise Connect 2019, the leading conference and exhibition for enterprise commun…
Analysts’ Day: The Experts are Impressed with Cognitive Collaboration
Cisco’s Collaboration Vision Receives Third Party Validation It’s certainly a great feeling when industry analysts – those people charged with the responsibility of knowing the market and scrutinizing its players – come out on social media with positive assessments of a company and its products. Thi…
Cognitive Collaboration and the Human Element
Keeping the Human Element in Cognitive Collaboration When Cisco set out to deliver a cognitive collaboration platform, we placed the focus squarely on the human element. After all, making sure people connect is an essential part of making them feel engaged, which leads to more productive business o…
The Green Button: Webex Meetings Users Declare it a Winner for Web and Video Conferencing
One-Button-To-Push (OBTP) Makes Web and Video Conferencing Easy As a believer in the power of digital transformation, I have always enjoyed popular science fiction because in that world, everything seems to arrive with one push of a button. Something good always happens. The Jetsons can jump into th…
Going Borderless and Defeating Place-ism: The Evolution of Work
Place-ism is the bias that “knowledge work” should happen in a specific place in a particular way. A common example of place-ism is the belief that when it comes to multi-person activities like meetings, these should happen in meeting rooms. It is easy to see where such an attitude came from. Up unt…
Why Are Huddle Spaces So Important and Relevant Now?
Why are huddle spaces so important and relevant now? Because we’re no longer in the age of “oil and water at work.” What do I mean by that? Well, since people started working together in offices, let’s say for the past 100 years, meetings and collaboration efforts have had two primary ingredients: p…
Riding High on the Big Wave
A recent article by James Henderson in Channel Asia, “Cisco pulls ahead of Microsoft in $45B collaboration market” (January 24, 2019) is, to me, a fitting and pleasing testament to the efforts and vision of all the members of the Cisco team who are working to build a better approach to collaboration…
Info-Tech Report Validates the Growing Popularity of Cisco’s Team Collaboration Solution
Team Collaboration Tools Deemed Essential for the Modern Workplace Info-Tech Research Group Inc., a world-class research and advisory firm, released its influential review of the Team Collaboration marketplace yesterday. I am proud to share the fact that Webex Teams has been recognized as a signific…
Network Performance Down? Webex Meetings Lives Up to the Collaboration Challenge
The pace of business meetings today demands a new level of communication ability. It’s not enough anymore to sit in a meeting room around a conference call speaker or try to attain synergy by email. Busy people need a fully interactive experience to collaborate and communicate. They need to see body…