video

September 5, 2013

SP360: SERVICE PROVIDER

Updates from our SP Video Business and Welcome Joe Cozzolino!

Right now, with business up 23% year over year, we’re proud to continue to see good performance in our Service Provider Video business– which underlines the importance of having a finger on the pulse of a thriving industry. And, when one works for a company like Cisco that is focused on helping its…

September 3, 2013

HEALTHCARE

New Solution: Cisco Virtual Patient Observation

No longer does your organization need to incur the sometimes unreimbursed cost of hiring one-on-one patient sitters, dedicating staff that can be better utilized elsewhere, or imposing on distressed family members to sit by their family member’s bedside around the clock. With Cisco Virtual Patient O…

August 26, 2013

DIGITAL TRANSFORMATION

Back to School: Transforming the Classroom with IoE

With students and teachers heading back to school, I’ve been thinking about when attended high school and college. For me, collaboration meant getting together with study groups, phone calls for homework help and office hours with teachers. For my two children – one a college junior and one college…

August 16, 2013

INSIDE CISCO IT

UC on UCS – The Invisible Servers

Cisco IT completely changed our voice and video infrastructure in the data center – and nobody noticed! We changed the systems that Cisco IT uses to run ALL our voice and video supporting: 200,000 voice endpoints in 540 buildings around the world, 87,000 voicemail boxes 1600 TelePresence units 8.6…

August 14, 2013

INSIDE CISCO IT

ACE Network: Bringing the Power of Video Meetings to Mobile BYOD Users

I spend a big part of my workday in virtual meetings, as an organizer, participant, or both. When I’m in my office, I can join those meetings from my desktop video endpoint, a Cisco TelePresence EX90, and enjoy the benefits of video communications. But work isn’t necessarily a place that you go to a…

August 14, 2013

DATA CENTER

#EngineersUnplugged S3|Ep8: Continuous Delivery and Software Defined Everything

Welcome to another exciting episode of Engineers Unplugged! This week, Colin McNamara (NEXUS IS @colinmcnamara) and Jay Cuthrell (VCE @qthrul) talk methodology and the evolution from linear to continuous delivery. How do software cycles impact the software defined world? Trend or next gen? You decid…

July 24, 2013

MANUFACTURING

Mercedes Improves Customer Service Through Video

Have you ever put your car in for service and it came back with a ‘door-ding’, or some other damage? Now, to be clear you probably can’t be 100% sure it didn’t happen in a car parking lot, or was it kids being too rough with there toys?  And where did that scratch come from o…

July 23, 2013

FINANCIAL SERVICES

Connecting Experts to Customers with Omnichannel Delivery

Are you familiar with the bank of yesterday? One where trying to meet with an expert can translate into being required to travel across town or deal with lengthy wait times and lines? Where it can take days and even weeks to receive and sign documents to close a mortgage or open a new account? And y…

July 22, 2013

FINANCIAL SERVICES

The Evolution of Immersive Video in the Retail Bank Branch Series (3): Remote experts in action

In part two of this three-part series detailing the “Evolution of Immersive Video in the Retail Bank Branch,” I looked at Cisco’s Remote Expert Solution more in-depth and discussed how the solution’s contact center enables virtual face-to-face meetings with high-definition video. By offering custome…