Lisa Fretwell
The Last Checkout Line: How the Internet of Everything Can Transform the Retail Experience
Retailers are increasingly leveraging the power of the Internet of Everything (IoE) to transform traditional brick-and-mortar stores into a high-octane digital experience. From advanced data analytics that monitor customer demand in real-time to pervasive video and cloud technologies that enable she…
Understanding the Internet of Everything for Retail
Here at Cisco we are busy getting ready to go to NRF next week, which is being held in New York on Jan. 12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the annual Big Idea sessions. I asked Lisa Fretwell, customer solution director at Cisco, to…
Omnichannel Is Changing How You Do Business – Sort Of
This is the final installment of a series on how retailers can address the challenges of becoming an omnichannel business. I’d like to wrap up by talking about a deceptively simple stumbling block – accepting that being an omnichannel seller changes how people work. I spend much of my time talking…
Cisco NRF 2013 First Look – New Research announcement at Big Idea Session
Welcome to the first in a series of previews of what Cisco will be showing at National Retail Federation Convention and Expo 2013, January 14-15 in New York City. Cisco released Catch Them and Keep Em retail research this past January at NRF 2012 . For NRF 2013 and we conducted surveys in multiple…
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