hotelier

Hello! My name is Suzy Treece and I shepherd Cisco’s Hospitality practice. As you can see, we have now added Hospitality to our Retail feed. For those of us who have lived and breathed Hospitality for a number of years, it’s a passion, not a trade. Hospitality is about delivering an amazing experien…

In my recent post, “The Internet of Everything’s Impact on Hospitality”, I discussed how the Internet of Everything (IoE) is currently transforming the hospitality industry to more effectively enhance the guest experience while ensuring operational efficiencies and sustainability for hoteliers. As…

When a person is considered tech-savvy and “always-connected” in their day-to-day life, these expectations don’t change when they stay in a hotel. In fact, this new “connected hotel guest” actually expects the same mobile experience at hotels that they receive at home or work.  Hoteliers across the…

Remember the time when we were trying to figure out exactly what the Internet was? Web pages and dot coms didn’t make complete sense. Wow, how times have changed. Today, our world revolves around the Internet. Most of us connect every day. And now, we are doing more than just connecting. Our team re…

Hotels and guests have had a love-hate relationship with Wi-Fi. Wi-Fi has become an expected service, not just a luxury, leaving hotels struggling to find the right setup that is both cost-effective and meets visitor needs. In the last few years, there has been an explosion of mobile devices being u…

Some exciting things are beginning to transpire in today’s hotel industry. As technology finds its way into nearly every aspect of our lives, it’s important to take a look at the impact mobile device usage has had and continues to have on hoteliers and guests alike. Guests today are more technologic…