collaboration
Contact Center: Experience Matters
Our latest episode is out! This one is all about the Contact Center and we spent a lot more time showing examples of Social Media integration. Everyone agrees that ‘the internets’ are a huge watering hole of opinions and valuable business data…but its overwhelming when trying to…
Have a Problem? Ask an Expert (Even if He, She, or It Is 3,000 Miles Away)
Your smart sprinkler system is happily pumping water to your lawn in highly efficient sprays that are “aware” of the soil, the climate, the weather, the time of day, and even whether or not your kids are playing in the backyard on a Saturday. Suddenly, a faulty valve bursts and an uncontrolled geyse…
The Gold Value of a “Connected Mine”
By Tony Shakib, Vice President of IoT Vertical Business, Cisco I’ve been in IT for a long time and I often hear that data is worth its weight in gold. Well, I recently spoke with Canadian-based Dundee Mining Company about how the data generated from their mines is now “connecte…
We’re Flipping Learning in Texas: Tech Trends in Action
What if we could change learning in the classroom to better suit students’ needs and accommodate individual learning styles? That’s exactly what Denton Independent School District in Texas is doing through flipped learning and collaborative video technology. In his recent blog, Barry Fox describes w…
Veterans See Improved Access to Healthcare
It’s truly amazing to think about the possibilities that advances in technology have unlocked. No longer do the barriers of time and distance have to limit the ability for anyone to access education, healthcare and government services. We can now connect with the push of a button. And often, it al…
Will The Internet of Everything Change the Way Students Learn?
Think back to your favorite class in school. How would that class be different if it took place today? My favorite was a 7th grade art class. While it’s hard to imagine Mrs. Vincent in a modern classroom with a tablet or smartphone, I know she would be on the cutting edge of art education. The…
Key Technologies Shaping the UC&C Landscape
This is the third post in a series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey, developed with ICT researcher Ovum and featuring respo…
Cisco IT University Program Innovation: Leveraging Social Media to Attract Top Talent
Are you an ambitious tech-savvy college student looking for an internship or full time career? Do you want to work for a company that has been ranked as one of the happiest places for young professionals? Then, Cisco IT is the place for you! The Cisco IT University Program recruits college students…
ISTE 2013: The Idea Incubator
We attended ISTE 2013 this year and came away filled with ideas and excited about a bright future of technology in education. One of the most inspirational takeaways was from the keynote speech by Steven Johnson, “Where Good Ideas Come From”. Kevin talked about the evolution of ideas. Contrary…