collaboration
Announcing the Webex Customer Awards Program
We are thrilled to announce the first-ever Webex Customer Awards program to recognize and celebrate our Webex customers. We are now accepting nominations in seven categories and the winners will be announced at Cisco Live in San Diego on June 10. We love hearing about our customer successes with Web…
Webex: Delivering the Best Video Experience for the Modern Workforce
I recently joined a panel of executives to discuss video conferencing and whether it will it be ubiquitous in 2022. That’s only three years away and I would contend that all the signs point to a resounding “yes.” But the question isn’t a matter of whether video is here to stay, but rather, “what is…
If We Could Save Time In a Bottle, Would We? Time Distortion and the Contact Center
Jim Croce’s posthumous #1 hit “Time In a Bottle” was noteworthy for two reasons – one, it had a waltz tempo, and two, only three instruments were used to produce the song. More importantly – Croce had it right when he penned “but there never seems to be enough to do the things that we want to do, on…
Why Webex Teams is a Seamless Fit for All Customers
When I started at Cisco last year, one of my first impressions was that we have some of the most passionate and enthusiastic customers in the world. Many of them choose to partner with us as they embark upon their digital transformation journey – knowing that Cisco is dedicated to walk with them on…
People Insights: Getting to the Heart of the Matter
When you’re working with people on a project, it’s vital to know who they are. Immediately accessible details such as what department or company they’re with, what experience they’re bringing to the table, and what they’ve achieved already, gives you the power to structure the project and its resour…
Happy National Pets Day from Cisco Collaboration
Saying I love my dog is a huge understatement. I.LOVE.My.Dog. Zenith has been my shadow for 15 years, seven homes, four cities, two states, and countless family memories… but only one employer, Cisco. Zenith is the cutest, smartest, sweetest pug you will ever meet. She loves solving puzzles, treats,…
Keeping the Momentum Going for Cisco Webex and Google Cloud Customers
In the world of open, public APIs, the SaaS world is undoubtedly moving toward integrated solutions. Developers are creating apps for popular platforms, and sites like Salesforce App Exchange and G Suite Marketplace are filled with hundreds, if not thousands of apps to boost productivity. It’s getti…
The Do’s and Don’ts of Communicating with Innovation Partners
There’s no way to sugar coat it: innovation cannot be confined within the four walls of your organization. To survive in the digital era, you must tap into as many resources as possible from inside and outside your company. The value of employee-driven innovation cannot be overstated, but sourcing a…
5G Will Give Mobile Carriers a Pass into the B2B World
The advent of 5G networks is often referred to in bald terms as not much more than a speed upgrade. Nothing could be further from the truth: 5G changes pretty well everything in the way people (and businesses in particular) will use cellular networks. 5G New Radio support incredibly fast data rates,…