Cisco on Cisco

November 5, 2014

INSIDE CISCO IT

Agile Enterprise Architecture Increases IT Relevance

Five years ago, Cisco started on an enterprise architecture journey to unify business strategy with IT investments. Today, all of our planning and decision-making is based on an agile, well-defined architecture-based framework.//…

October 29, 2014

INSIDE CISCO IT

ISE and IOE

At a recent offsite, the Identity Services Engine (ISE) project team, and our InfoSec and Mobility teams spoke at length about how we will tackle the challenge of getting all Internet of Everything (IoE) devices securely on the network. Cisco IT has an aggressive schedule for the deployment of ISE c…

October 22, 2014

INSIDE CISCO IT

How Cisco IT Is Preparing the Global WAN for More Cloud Applications

Cisco IT is preparing our global WAN for employees’ growing use of third-party cloud services. Already we use more than 400 cloud services. The most popular are Cisco WebEx, Salesforce, SAP, and Office365.//…

October 15, 2014

INSIDE CISCO IT

Telephony: Video is the New Audio

Video is the New Audio at Cisco. That’s an audacious statement for a guy who started working in the Bell system about 30 years ago. The New Audio? Audio sets a standard that is pretty hard to beat. Audio telephony has been around for almost 140 years. (The first major phone system was started in 187…

October 8, 2014

INSIDE CISCO IT

How much Video at Cisco?

We use a lot of video at Cisco. A recent tally shows that Cisco totals over 24,000 video calls every day, which raises a pretty big question: why do we use so much video at Cisco? //…

October 2, 2014

DATA CENTER

Q&A: Cisco IT’s Lessons Learned In Assessing the Risk of New Cloud Services

2,000+ That is the approximate number of cloud services that Ken Hankoff, Manager of Cisco IT Risk Management’s Cloud and Application Service Provider Remediation (CASPR) Program believes Cisco’s 70,000 employees use. For the last 14 years, this program has assessed and remediated risks associated w…

October 1, 2014

INSIDE CISCO IT

Leverage Those APIs

Cisco IT has always strived to improve the user experience.  It is often overlooked in some IT organizations, but Cisco IT has service managers who are held accountable for the feedback they get for their service sectors.  This focus on how we perform means we are constantly pushed to improve how us…

September 24, 2014

INSIDE CISCO IT

Video Collaboration Matters in the Millions

How can a global company make the most of its talent all over the world? How can teams of people collaborate productively no matter where they live and work? While email helps and phone calls help even more, video is critical. Cisco IT supports our global teams with a successful integrated suite of…

September 17, 2014

INSIDE CISCO IT

How Cisco IT Plans Capacity for Wireless LAN Access

  Brett Belding The capacity requirements for Cisco WLANs have held steady over the last decade—until now. The big change is more devices and more video use: //…