Cisco IT

In my last blog, I introduced Cisco IT’s Playbook for Ensuring a Pervasive User Experience. We consider user experience (UX) a strategic priority that requires cultural change. The playbook is our guide for ensuring that this priority becomes part of our DNA. Each chapter of the playbook lays out wa…

Cisco Live is a yearly event where customers and partners come together to experience Cisco technology and interact with experts to learn how to take the next steps for their company. In the IT Management track, we, as part of the IT Millennial Program, had the unique opportunity to tell Cisco IT…

Has your company adapted the contact center environment for mobile customers? What are you waiting for? Fast IT is the new sheriff in town and mobility should be right at the top of corporate IT roadmaps. Agile methodologies are quickly becoming standard practice utilized across all facets of organi…

In the world of Fast IT, the “Cloud” is a hot topic and standard conversation in roadmap meetings across all IT domains. Unless you have been away on a spiritual retreat with monks in a cave for the past year, it has been a subject that you could not have avoided. “When will it be available”? “How f…

For an IT department, big data may be the largest and most complex challenge that comes with the Internet of Everything (IoE). We must be able to manage, process, and make that data available to many users and applications so they can turn it into valuable business insights.…

Meet the 2015 Cisco Live Millennial Team from the IT Management Track! We aim to bring energy, excitement, and engaging conversation to Cisco Live to make it one of the best events you’ve ever attended.  If you see us there, feel free to come talk to us!…

User experience (UX) is a strategic priority at Cisco IT. In fact, improving user experience is incorporated into our IT Vision, Strategy, and Execution statement. When we talk about user experience, we raise the importance of better UX design, a better user interface, and the ability to make it per…

After too long, business is becoming more immediate and visual. Think of it this way – a couple of thousand years ago business was often done in a market place or trading post, face to face in person. Technology meant supply lines and trade was able to extend geographically so business had to be con…

There’s no question that the Internet of Everything (IoE) and all of the data it generates will revolutionize core business functions. The challenge today is how to prepare your organization so it can get the most benefit from the arrival of IoE connectivity and big data. One approach is to look at…