c-suite

“Dream big, start small.” This may sound like a clichéd phrase from a motivational poster, but it’s actually a very valuable piece of advice for enterprises to heed when deploying Internet of Things (IoT) initiatives. By now, we all know that IoT has the power to drive digital transformations across…

Innovation does not occur in a vacuum. Nor does it occur when different departments operate within their own silos. For innovation to become a true competitive differentiator, companies need to encourage cross-functional collaboration – bringing together a diversity of the brightest minds across all…

Educating your C-Suite about the value that Customer Success (CS) can drive for your company as a whole – along with each department — is vital. In fact, according to Gainsight, one of the top reasons that CS programs fail is lack of executive buy-in. And that’s why, as we began creating a CS…

With telecom service providers (SP) increasingly using technology as a competitive differentiator, it is becoming important not only to acquire the right technology, but to acquire it in a way where it offers maximum benefit to the business. Rapid technological advancements have made it necessary fo…