artificial intellegence

I often get asked how I got to work at the largest networking company without having any background in networking. In fact, I never thought I would work for Cisco because I didn’t think that they specialized in areas that interested me – particularly Programming, Neuroscience, and Artificial Intelli…

Five Factors Shaping the Contact Center and Customer Experience in the Next Five Years In the words of author and entrepreneur Seth Godin, “It’s easier to love a brand when the brand loves you back.” So how do you love your customer back? Companies that put their customers at the center of everythin…

This blog was co-written with Francoise Rees, Cisco Solution Marketing manager for AI and ML Last  September, Cisco announced a new UCS platform, the Cisco UCS C480ML M5 designed specifically for intensive AI and ML workloads. Cisco has met and worked with customers to identify workload patterns tha…

Intersight is cloud-based systems management built on a platform that supports artificial intelligence (AI) and machine learning (ML). This allows Cisco Intersight to deliver a wide range of enhanced customer support benefits, especially around systems maintenance and support. Guest Blogger: Jeff Fo…

Intersight’s open AI Ops framework provides the potential for a wide range of enhanced user experiences using Alexa and other natural language processing technologies. Guest Blogger: David Soper, Technical Marketing Engineer Benefits of AI Ops Cisco established our cloud-based operations management…

Cisco launched our cloud-based platform for AI-driven IT operations (a.k.a. AI Ops), Cisco Intersight, last September. It already delivers significant benefits, and we intend to take it to the next level with artificial intelligence and machine learning.  Guest Blogger: Gautham Ravi, Director, UCS P…

The Artificial Intelligence (AI) and Machine Learning (ML) era has arrived. AI is one of the top priorities for enterprise IT. Organizations want to extract more intelligence from their data throughout its lifecycle, and AI enables organizations to learn from data and make better, faster decisions.…

Go to any conference, webinar, or talk to analysts in the manufacturing space and two of the biggest buzzwords you’ll hear are “machine learning” and “artificial intelligence” (AI). Here at Cisco, we’re exploring and investing in these areas as well and are actively driving machine…

Data is already a first-class citizen in many enterprises. Today, data is used to derive insights, influence decisions, automate and optimize operational efficiency. The above can be done by deterministic rules and policies or using Artificial Intelligence (AI)/Machine Learning (ML) wherein patterns…