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Vinay Patel

Senior Director and General Manager

Cloud and Automation Customer Experience (CX)

Vinay Patel is Senior Director and General Manager for the Cloud and Automation Customer Experience (CX) global organization. He leads a team focused on building industry-leading services solutions in Automation and Multicloud. Vinay has led large Services, Engineering, and IT teams in Service Provider and Enterprise organizations, and brings a customer-centric approach to automation projects.

Articles

January 27, 2020

CUSTOMER EXPERIENCE

Network automation: Get started the right way with Cisco CX

Automation is priority 1 NetOps teams consistently tell me they are overwhelmed by the growing complexity of the networks they’re required to manage and struggle to keep pace with rapid release cycles. Automation is the key to making sure that network changes are configured flawlessly and new…