trust

January 13, 2014

RETAIL AND HOSPITALITY

Straight From NRF: Want Your Share of $100 Billion? Build Customer Trust

As I’m sure most of you know, Jon Stine presented this morning at NRF on the results of his fourth “Catch ‘Em and Keep ‘Em” survey, which is a highly respected study done each year to identify how shoppers are responding to retail technologies. As a followup to his NRF…

October 29, 2013

SECURITY

Trusting the Cloud

In the past couple of years, cloud-based solutions have gone from the status of a brave new technology to a mainstream vehicle for delivering storage, application, infrastructure and other services. From a security point of view, consuming cloud-based services usually involves delegating security fo…

October 16, 2013

SECURITY

Security Awareness and Trust

Now that we’re in the midst of October 2013’s Cyber Security Awareness Month, it’s a good time to think about the connections between security awareness and trust. This discussion centers on three questions: How do we trust our computers and devices? How do we trust our vendors? H…

January 18, 2013

RETAIL AND HOSPITALITY

Building Trust in the Expanding World of Big Data Retailing

These days, the generation of data has become almost as constant as breathing. With every click or swipe, today’s mobile, hyperconnected consumers exhale an ever-expanding trail of digital details, revealing troves of information about their wants, needs, interests, well-being, and aspirations. All…