mobile

Last week I was in Orlando attending NCR’s Synergy Conference, which, this year focused on “Inspired Commerce.”  At the show I heard a lot of dialog with retailers and technology partners about how the Internet of Things and the integrated use of mobility in our day-to-day lives is changing how reta…

It seems like once a week I come across an article about how mobile devices will revolutionize customer care. To some degree, the articles all share a theme: “Make your life simpler with anytime anywhere access to… your bank, insurance provider, even a doctor. These articles are chock-full of facts…

An Unforgettable Experience It’s 6 a.m. on a Saturday. Filled with excitement and anticipation, I watched as my hot air balloon, the last one in the bunch, inflated. Around me, one after another, balloons started to float effortlessly off the ground into the air. The Napa Valley’s sun glittered in t…

Last week, we were thrilled to receive the news that Infonetics scored Cisco Policy Suite as a Leader in the Policy Management Scorecard. Cisco was one of only two leaders recognized by Infonetics in this space and was recognized for building “… up its position in the market rapidly after its acquis…

This post was written by guest blogger Wesley King, a business systems analyst at Cisco The World is Flat, not a Flatscreen I can’t deny it any longer. The apps on my mobile devices, and my social network living inside those apps, are influencing my behavior. In the case of disaster relief, at least…

Jeff Zucker of NBC Universal coined the prescient expression “Trading analogue dollars for digital pennies” in 2008 to describe the huge gap that he was observing between the lucrative promises of online and digital advertising and the reality of the meager revenues that it was in fact producing.  C…

Cisco asks the industry to think aggressively and to accept risks when it comes to 5G planning. I was fortunate to attend the NGMN 5G Industry Conference in Frankfurt Germany March 24-25th. And while Frankfurt in March is a bit chilly for this Florida-boy, the conference was interesting and certainl…

Commoditisation is a big word these days in the Service Provider business. The value of our services is being depreciated as our customers are exposed to growing choices offering comparable products. In this borderless economy, competition can come from the most unexpected sources. How are you using…

Today, mobile devices are everywhere — and vying for the attention of just about everyone. On a train, in a café, or in the park, people are gaming, connecting with far-away friends, and watching TV shows. Increasingly, they are also researching, browsing, and buying products. Such tech-savvy mobile…