ACE
ACE Network: Empowering Users with Self-Service Provisioning and Support Tools
When the ACE pilot network began inside Cisco, it supported a much smaller audience. In those days we only had around 1000 users, and for the most part these were very technically savvy people. Mostly they were power users, who could use tools normally provided to our engineering group with ease. …
ACE Network: Seamless Collaboration between TelePresence and WebEx Conferencing
For the 10,000 users on our ACE service introduction network, the new WebEx-enabled TelePresence Meeting capabilities mean everyone gets to enjoy seamless two-way video, audio, and data sharing between Cisco TelePresence and Cisco WebEx Conferencing. Users no longer have to ask, “Do I have my meetin…
ACE Network: Seeing Important Calls Faster with Visual Voicemail
Whether I’m at my desk, working from home with my laptop, or walking out of a meeting, I don’t worry about missing an important message thanks to our Cisco Unity Visual Voicemail service. Visual Voicemail provides me a list of all waiting messages and it is one of the first things I check at work ev…
ACE Network: My Calls are now HD Video with the Cisco Jabber Client
It used to be that a video call meant going to a special room for a high-end video conference or putting up with the small webcam image on a laptop. Today, nearly all of the calls I handle at my desk are video calls because of the mid-range but very portable video meeting experience in the Cisco Jab…
ACE Network: Testing Desktop Virtualization for Mobile Employees
Virtual Desktop Infrastructure or VDI is getting a lot of attention these days. It allows companies to replace high-cost laptops with a lower-cost, secure device. It also allows employees to access a secure, cloud-based desktop from any device across the Internet. Desktop virtualization has been pop…
ACE Network: Making Voice Calls Easier with Cisco Unified Mobility Single Number Reach
I use my desk phone only about once a day, but most callers still reach me on their first try. How is this possible? With Cisco Unified Mobility: Single Number Reach (SNR), a feature that allows me to control how incoming calls are sent to my desk, mobile, or soft phones. Although this SNR feature h…
ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
One client for all communications: That’s the idea behind the new Cisco Jabber and I’m seeing that benefit in my use of this universal communication client. I start the client when I begin my work and use it throughout the day for voice and video calls, to send instant messages to others on my team,…